Hours of Operation
Customer Support
Monday – Friday: 8:00 AM – 3:00 PM
Saturday & Sunday: Closed
Holiday, Family, & Goal Days: Closed
Force Management
Monday – Friday: 8:00 AM – 3:00 PM
Saturday & Sunday: Closed
Holiday, Family, & Goal Days: Closed
Career Development
Monday – Friday: 8:00 AM – 3:00 PM
Saturday & Sunday: Closed
Holiday, Family, & Goal Days: Closed
Installation Personnel Management
Monday – Friday: 8:00 AM – 3:00 PM
Saturday & Sunday: Closed
Holiday, Family, & Goal Days: Closed
Personnel Systems Management
Monday – Friday: 8:00 AM – 3:00 PM
Saturday & Sunday: Closed
Holiday, Family, & Goal Days: Closed
View Hours
Address Information
Customer Support
Force Management
Career Development
Installation Personnel Management
Personnel Systems Management
View Address
Contact Information
Customer Support
Commercial: 01638.52.5131
DSN: 226.5131
Force Management
Commercial: 01638.52.5138
DSN: 226.5138
Career Development
Commercial: 01638.52.1079
DSN: 226.5138
Installation Personnel Management
Commercial: 01638.52.5498
DSN: 226.5138
Personnel Systems Management
Commercial: 01638.52.5139
View Contact
Military Personnel Flight
The RAF Lakenheath Military Personnel Flight’s (MPF) mission is to provide quality personnel support for the 48th Fighter Wing. We handle everything from CAC, ID cards, and passports to base in-processing, assignments, re-enlistments, and retirements for all our Airmen and their families. We are also the one-stop-source for evaluations, promotions, testing, awards, and decorations, or other special actions. Make an appointment with us online or by phone.
ID & Common Access Cards (CAC)
Get a new card or make an update.
Use the rapids appointment scheduler to book you appointment online now!
Services
What we offer
Customer Support
CAC/ID • Deers Enrollment • Intro Program • Special Leave Accrual Rations Cards (Civilians) • Group Life Insurance
CAC & Dependent ID Renewal
We are now mandating renewal of all CACs/Dep IDs that expire within 30 days.
Accepting walk-ins for CAC unblocks.
Appointment only for all other requests.
Questions? Please call DSN 226-5131.
How to make an appointment:
Step 1: click the link: https://idco.dmdc.osd.mil/idco/#/
Step 2: under ID Card Office Locator & Appointments click Continue
Step 3: Under Enter Location type Lakenheath and click Search
Step 4: click SELECT for the Lakenheath option and click SCHEDULE AN APPOINTMENT
Next Generation Uniformed Services ID Card
The Department of Defense is transitioning from its current paper-based Uniformed Services Identification (USID) card to a more secure, next-generation USID card. The Next Generation USID card will incorporate an updated design and security features to deter counterfeiting and fraud and will be printed on a plastic cardstock
Note:
Initial issuance of the Next Generation USID card will begin on July 31, 2020, at select DoD ID card facilities, with phased implementation at all DoD ID card facilities projected to be complete in December 2020.
USID cards are issued to retired and reserve members, dependent family members of Uniformed Services members, and other eligible individuals in accordance with DoD policy to facilitate access to benefits, privileges, and DoD bases. The Next Generation USID card does not change the populations who are eligible to receive the current card.
Note:
Currently-issued USID cards remain valid through their expiration date. In an effort to limit the impact on ID card issuance facilities, cards will not be reissued solely for the purpose of obtaining the Next Generation USID card.
Since the Next Generation USID card will not be available at all DoD ID card facilities until December 2020, and sites are currently operating under constrained conditions as a result of COVID-19 to keep both cardholders and operators safe, individuals with an indefinite (INDEF) expiration date on their current USID card should wait until summer 2021 to have their Next Generation USID card issued.
Force Management
Evaluations • Awards/Decorations • Adverse Actions • PCA
Open 8:00 AM – 3:00 PM (Closed 3rd Wednesday of Month)
Phone & Email Service Only
Email: 48fss.fsmpm.1@us.af.mil
Career Development-Retentions & Promotions
Promotions • Re-enlistments • Extensions
Open 8:00 AM – 3:00 PM (Closed 3rd Wednesday of Month)
Phone, walk-in, & email service all being helped.
Career Development - Relocations
Assignments • Retirements • Separations • Deros Mngt • Command Sponsorship • Dependent Travel
Open 8:00 AM – 3:00 PM (Closed 3rd Wednesday of Month)
Phone, walk-in, & email service all being helped.
Installation Personnel Readiness
Deployments • Personnel Readiness
Open 7:30 AM – 4:30 PM (Closed 3rd Wednesday of Month)
Email: 48FSS.FSPI.IPR@us.af.mil
Personnel Systems Management
Deployments • Personnel Readiness
Open 8:00 AM – 3:00 PM (Closed 3rd Wednesday of Month) Phone & Email Service only
Email: 48fss.fsmpj@us.af.mil
Announcements
Stay in the know
U.K. Entry Requirements Effective March 2022
IAW the latest UK guidance, “Personnel do not need to complete a UK passenger locator form before you travel, take any COVID-19 tests or quarantine when you arrive in England as of 18 March 2022.
For more information please visit the website below:
https://www.gov.uk/guidance/travel-to-england-from-another-country-during-coronavirus-covid-19
ID Cards
Is your Common Access Card (CAC), dependent ID card, or retiree ID card expiring within 30 days? If so, you must renew it. Do this by making an appointment with the MPF Customer Support section.
Have you just received a new Common Access Card (CAC)? If so, click the link to update your certificates: PKI Certificate Recovery
Accepting walk-ins for CAC unblocks.
Appointment only for all other requests.
If you are unsure whether or not you need to make an appointment, please contact us at DSN 226.5131.
How to make an appointment:
Step 1: click the link: RAPIDS appointment scheduler
Step 2: under Site Locator & Appointments click Continue
Step 3: Under Show Locations Near type Lakenheath and click Search
Step 4: click more info for the Lakenheath option and click schedule an appointment
Appointments must be made at least 12 hours in advance
Passport Requirements
Please refer to the DoD Foreign Clearance Guide for up-to-date information about your upcoming PCS.
DoD military, civilians, and their eligible family members are required to obtain proper documentation before entering the UK. Arriving in the UK without proper documentation could result in you and/or your family being denied entry or deported at your own expense.
RAF Lakenheath Passport Office
Contact Information:
Commercial: 01638.52.1210 | DSN: 226.1210
E-mail: 48fss.passports@us.af.mil
The RAF Lakenheath Passport Office, which is a part of Customer Support within the MPF, provides:
- Passports: Tourist, No-Fee, Official, and Diplomatic for DoD military, civilians, and their dependents
- Visas: Official travel for DoD civilians and their dependents only (i.e. not for tourism) (Please contact our office as soon as possible if you require a visa for your upcoming official travel!)
- Social Security Number (SSN) cards: For newborns and name changes, as well as replacements
- Consular Report of Birth Abroad (CRBA) for newborns
Click through the tabs below for more information and up-to-date checklists to know before you go.
Please note that appointments are required for the following: Tourist Passports, No-Fee Passports, Official Passports, newborn packages, and social security cards.
Tourists Passports
Travelers planning to perform personal/leisure travel during or in conjunction with their official overseas assignments are required to obtain a Tourist Passport at their own expense. Command-sponsored family members are highly encouraged to have both Tourist and No-Fee passports while residing in the United Kingdom.
You may also apply for a Tourist Passport through the US Embassy in London. Find more information by clicking here.
You may be eligible to renew your adult Tourist Passport via mail to the US Embassy in London. Please click here for more information.
Get more information regarding what’s required for a Tourist Passport by clicking the “Tourist Passport Checklist” button below.
No-Fee Passports
US military dependents only
You must be a US citizen to get a No-Fee Passport.
A No-Fee Passport is required for all US military dependents to live and stay here in the United Kingdom. All dependents must be listed on the orders or command-sponsored for the No-Fee Passport to be obtained. No-Fee Passports are for official travel only and are not to be used for leisure travel.
All members are required to travel with their PCS orders, NATO orders, dependent ID, and No-Fee Passport.
Get more information regarding what’s required for a No-Fee Passport by clicking the “No-Fee Passport Checklist” button below.
Newborn Package
Includes: Consular Report of Birth Abroad, SSN, & Tourist Passport
The Newborn Package assists members when applying for a newborn’s Consular Report of Birth Abroad (CRBA), Tourist Passport, and Social Security Number (SSN). A CRBA is a document certifying the US citizenship of a person born abroad to US citizen parent(s) who meet the requirements for transmitting citizenship under the Immigration and Nationality Act (INA). The CRBA must be completed before the child’s 18th birthday. It is recommended for parents to apply for the CRBA as soon as possible after the child’s birth.
The US Embassy in London now offers an online eCRBA application. Please click here more information.
Scroll down to Resources for all Newborn Package documents.
Official Passport
Official Passports are obtained when a member is traveling to a country that requires an Official Passport upon entry. Please refer to the DoD Foreign Clearance Guide for up-to-date information about your upcoming travel. Official Passports are only to be used for official travel (PCS, TDY, deployments, etc.). When applying for an Official Passport, applicants will need to provide a bona fide need. Passports are no longer issued just because or in preparation for future travel.
Obtaining orders that specifically state a country requiring an Official Passport per the DoD Foreign Clearance Guide is the easiest way to obtain an Official Passport.
When orders are unavailable, applicants may request an Official Passport with the following options:
- A Memorandum in Lieu of Orders (MILO) (Individuals or groups less than 35)
- A Deployment/Movement Memorandum (Groups of 35+)
- A Passport Waiver Request
Please review all up-to-date memo’s and templates on Passport Matters by clicking here.
Please call or E-mail our office for further information or guidance on the options listed above. Please contact our office as soon as possible if your travel is imminent.
Social Security Cards
The RAF Lakenheath Passport Office can help members apply for a replacement SSN card, request a name change on a current SSN card, or obtain a new SSN card for a newborn.
You may also send your application and documents into the embassy to request, replace, or change your name on your SSN card. Find more information by clicking here.
Corrections to Passports
If your passport was printed with the incorrect information, you will need to apply for a replacement for correction. Please book an appointment for the passport you are needing to be corrected and follow the appropriate checklist. In most cases, applying for a correction is free.
You may also be eligible to correct your passport through the US Embassy in London. Find more information by clicking here.
Emergency Passports
Emergency passports can only be obtained through the US Embassy in London.
Exchanging an emergency passport for a fully valid passport can be done through the RAF Lakenheath Passport Office or via mail to the US Embassy in London. Please book an appointment through our office or click here for information on how to exchange the passport via mail at the US Embassy in London.
Exemption Vignettes
Walk-ins are accepted for Exemption Vignettes ONLY. Walk-ins are from 8:00 AM – 3:00 PM Monday through Friday.
Get more information regarding what’s required for an Exemption Vignette by clicking the “Exemption Vignette Checklist” button below.